Frequently Asked Questions

Q: Can I purchase products in-store?

A: Yes, visit our store at 238 Lochner Road Raslouw Centurion.

Q: How do I initiate a return or exchange?

A: Contact our customer service team via phone or email to obtain a return merchandise authorization (RMA) number.

Q: How do I place an order?

A: Simply browse our products, add items to your cart, and follow the checkout process.

Q: What payment methods do you accept?

A: We accept major credit cards (Visa, Mastercard) and EFT payments

Q: What are your shipping options and rates?

A: We offer standard shipping via courier services The courier guy with a flat rate of R95

Q: How long does shipping take?

A: Standard shipping typically takes 2-3 business days.

Q: Can I track my order?

A: Yes, you’ll receive tracking information via email or whatsapp once your order ships.